Privacy Policy | Rafael Arrieta Mortgage Lender
Last updated: October 24, 2024
At Rafael Arrieta Mortgage Lender, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This privacy policy explains how we collect, use, and protect your information when you interact with our website.
What Personal Information We Collect
When you visit our website or fill out forms, we may collect personal details such as your name, email address, phone number, mailing address, or other relevant information. This information is necessary to process your requests and provide you with our mortgage services.
When We Collect Information
We collect information from you when you:
- Contact us via forms on the website
- Apply for a loan or service
- Sign up for our newsletter
- Provide feedback or inquiries through email or chat
How We Use Your Information
The information we collect may be used in the following ways:
- To personalise your experience with our services
- To improve our website’s functionality and user experience
- To process your mortgage applications efficiently
- To send you updates, offers, or information relevant to your mortgage inquiries
- To follow up on communication such as emails or chat inquiries
How We Protect Your Information
We use a variety of security measures to safeguard your personal information, including regular malware scanning and encryption of sensitive data using SSL technology. Access to personal information is restricted to authorised personnel, and transactions are processed through secure gateways.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files that are stored on your device to help remember your preferences and understand site usage. You can choose to turn off cookies via your browser settings, but this may affect some functionalities of the website.
Third-Party Disclosure
We do not sell, trade, or transfer your personal information to outside parties unless required by law or as part of fulfilling our services (e.g., with trusted partners for processing loans).
Third-Party Links
Occasionally, our website may include third-party links. These sites have independent privacy policies, and we are not responsible for their content or practices.
Google Analytics
We use Google Analytics to track website traffic and understand how visitors engage with our site. This helps us to improve user experience and tailor our services.
Do Not Track Signals
Our website honours Do Not Track (DNT) signals and will not track or plant cookies when DNT is enabled in your browser.
COPPA (Children’s Online Privacy Protection Act)
Our services are not directed toward children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We reserve the right to update this privacy policy as needed. You will be notified of any changes by a prominent notice on our website.
